Signing in
Sign in with your email and password, get past a two-factor prompt, and reset a forgotten password.
Mercel signs in with your email and password. Your account is the same across every organization and workspace you belong to.
Sign in
- Go to the sign-in page.
- Enter your email and password and submit.
If you belong to more than one organization, Mercel takes you to your most recent one. You can switch at any time — see Switching organizations.
Enter a two-factor code
If you've turned on two-factor authentication, we ask for a code after your password.
- Open your authenticator app and enter the current 6-digit code.
- Optionally select Trust this device to skip the prompt on this browser next time.
Lost your device? Choose Use a backup code instead and enter one of the recovery codes you saved when you set up two-factor.
Reset a forgotten password
- On the sign-in page, click Forgot password?
- Enter your email. If an account exists, we send a reset link.
- Open the email, click the link, and set a new password (at least 8 characters, with one number or symbol).
Reset links expire after a short window. If yours has expired, request a new one from Forgot password? again.
Re-authenticating for sensitive actions
Some actions — changing security settings, managing members, or creating keys — may ask you to confirm your password again, even while signed in. This keeps a stolen, unattended session from making high-impact changes. Enter your password to continue where you left off.